Returns & Exchanges

We want you to love your OSEA skincare routine, which is why we offer a 30-day window for returns or exchanges on products that aren't a perfect fit for your skin. If you are not completely satisfied with your purchase, we are here to help make it right.

1

Initiate Your Return

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Select Items

Choose the specific products you wish to return or exchange and provide a brief reason for the feedback.

3

Print & Pack

Download and print your prepaid shipping label, then securely package your items in their original box or a similar mailer.

4

Ship & Refund

Drop off your package at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing